Your pack shipment

Thank you for shopping with Media Dukaan! We are committed to providing you with a seamless and enjoyable shopping experience. Please review our Shipping Policy to understand how we process and deliver your orders.

  1. Processing Time:

Orders are typically processed within 1-2 business days after payment confirmation.

During peak seasons or promotional periods, processing times may be slightly extended.

Once the order is received, it may take minimum 2 working days and maximum 7 working days to process the order

  1. Shipping Methods:

We offer a variety of shipping options to meet your needs, including standard, expedited, and express shipping.

Shipping costs and estimated delivery times are calculated at checkout based on your location and chosen shipping method.

  1. Shipping Destinations:

We currently ship to addresses within India.

For international orders, please note that customs duties and taxes may apply. Customers are responsible for any additional fees imposed by their country’s customs regulations.

  1. Order Tracking:

Once your order has shipped, you will receive a confirmation email with tracking information.

You can track your order by logging into your account on our website or using the tracking number provided in the confirmation email.

  1. Delivery Issues:

If your order is delayed or encounters any issues during transit, please contact our customer support team at aanancreations@gmail.com for assistance.

We are not responsible for delivery delays caused by unforeseen circumstances such as weather, natural disasters, or customs delays.

  1. Shipping Rates:

Shipping rates are determined based on the weight of your order and the selected shipping method.

Free shipping may be available for orders that meet a specified minimum purchase amount. Check our website or promotional emails for details.

  1. Order Changes and Cancellations:

Changes to orders or cancellations may be requested within 24 hours of placing your order. After this period, we cannot guarantee that changes can be accommodated.

  1. Returned Packages:

If a package is returned to us due to an incorrect address provided by the customer, the customer will be responsible for the cost of reshipment.

  1. Holiday Shipping:

During holiday seasons, shipping times may be longer than usual due to increased demand. Please place your orders in advance to ensure timely delivery.

  1. Contact Information:

For any questions or concerns regarding your order or our shipping policy, please contact our customer support team at aanancreations@gmail.com.

Note: This Shipping Policy is subject to change without notice. Please review this page regularly for any updates.

Thank you for choosing Media Dukaan for your online shopping needs!